Cookie Policy:
Direct Claims Link - Claims Made Simple
Last Updated: March 16, 2026
1. What are Cookies?
Cookies are small text files that are placed on your computer or mobile device by websites that you visit. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site.
2. How We Use Cookies
Direct Claims Link - Claims Made Simple uses cookies to enhance your experience while navigating our claims portal. We use them for the following purposes:
· Essential Operations: To allow you to log in securely to your claims dashboard.
· Performance Monitoring: To understand how visitors interact with our site so we can make the claims process more intuitive.
· Functionality: To remember choices you make (such as your language or region) to provide enhanced features.
| Cookie Type | Purpose | Expiry | |
|---|---|---|---|
| Strictly Necessary | Required for the website to function (e.g., secure login, filling out claim forms). | Session | |
| Analytical/Performance | Allows us to recognise and count the number of visitors and see how they move around the site. | Persistent | |
| Functionality | Used to recognise you when you return to our website to personalise content for you. | Persistent | |
| Targeting/Marketing | Records your visit to our site, the pages you visited, and the links you followed to make our advertising more relevant. | Persistent |
3. Third-Party Cookies
In some cases, we use cookies provided by trusted third parties. For example, we may use Google Analytics to help us understand how customers use the site and how we can improve the user experience. These cookies may track things such as how long you spend on the site and the pages that you visit.
4. Controlling Your Cookies
You have the right to decide whether to accept or reject cookies. You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website, though your access to some functionality and areas of our website may be restricted (specifically the secure "Claims Portal").
· Browser Settings: You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies.
· Consent Tool: Upon your first visit to our site, a "Cookie Banner" will appear allowing you to opt-in or opt-out of non-essential cookies.
5. Changes to this Policy
We may update this Cookie Policy from time to time in order to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons. Please re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
6. Contact Us
If you have any questions about our use of cookies or other technologies, please email us at info@directclaimslink.com